For standard push-out windows, measure the inner width and inner height of the window frame edge. For sliding doors or patios, measure the full opening width and height. If you have a non-standard shape (arched, circular, etc.), simply take photos of your window with a tape measure visible in the frame and send them to us. Our team will review your measurements for free before production.

Yes. Our heavy-duty pet-proof screens are made with high-density PET fiber mesh or 304 stainless steel mesh, which are specifically engineered to withstand scratching, biting, and pushing from pets. The aluminum alloy frames also add structural stability. They are highly recommended for homes with active dogs and cats.

Most of our window screens are designed for DIY, no-drill installation. They come with pre-applied 3M double-sided tape that sticks securely to your window frame. For heavy-duty folding doors or large patio screens, we recommend using the included screws for maximum stability, but the choice is yours.

Custom production typically takes 15 to 25 days after your measurements and design are confirmed. Once produced, shipping time depends on the method you choose:

• Express (DHL/FedEx): 3–7 days (best for samples and small orders).
• Air Freight: 5–10 days.
• Sea Freight: 15–35 days (most economical for bulk orders).

Yes! We ship to over 40 countries across North America, Europe, Australia, the Middle East, and Asia. We provide factory-direct shipping and can handle door-to-door delivery, including customs clearance support.

Absolutely. We are an experienced OEM/ODM manufacturer. We can customize the product size, mesh type, frame color, and even print your company logo on the frames, mesh, and packaging. We also offer Pantone color matching for frames and custom retail box design. Please visit our OEM/ODM page or contact us directly.

We take quality seriously. If there is any manufacturing defect or damage during transit, please send us photos within 7 days of receiving your order. We will either send a replacement part or provide a full refund. For custom orders, please double-check your measurements before ordering, as we manufacture exactly to your provided dimensions.